Let customers make an offer in WooCommerce.

When a Name Your Price button pays off on WooCommerce

Offers suit products where the price is genuinely flexible: used goods, antiques, furniture, high-ticket items and end-of-line stock. They do not suit low-margin consumables, where answering costs more than the sale. Because the button can be limited to chosen products and categories, you do not have to open the whole store.

Free basic offer plugins exist. They typically stop at sending you a request. The harder parts are what happens next: making sure only that shopper gets that price, for that product, once, including in block carts.

How it works for shoppers and for you

1. The shopper chooses options, clicks Make an offer below the add-to-cart form, and enters a price, quantity and optional message. Guests add a name and e-mail and agree to the processing of their data.
2. Hidden rules answer at once if they apply: accepted, or a polite no.
3. Otherwise you get an e-mail with signed Accept, Counter-offer and Decline links, so you can answer from a phone without signing in. WooCommerce, Offers has the same actions.
4. The customer works from the offer page or My Account, Offers, and can accept or decline a counter-offer, send a new offer or withdraw.
5. Add to cart at offer price puts the agreed price in their cart, for a limited time.

The agreed price is enforced on the server: only that shopper, that product and variation, up to the offered quantity, until the deadline, once. It works in the block cart through the Store API, not only on classic pages.

Settings and defaults

Rules resolve field by field: product, then nearest category, then settings. The product tab shows the rule now in effect. A hidden minimum price per item accepts at once and beats the percentage. Shoppers never see your thresholds.

Spam controls: five open offers per customer, three per product in 30 days, 10 per connection per hour, a honeypot and a security token. IP addresses are stored only as a keyed hash. Personal data of closed offers is erased after 365 days by default, and prices stay for the statistics. Eight WooCommerce e-mails are editable as usual.

Options compared: free offer plugin, coupon or Make an Offer

If you only receive a couple of requests a month, a contact form and a private coupon are fine. Once offers repeat, tracking them in one list pays off. The settings guide covers discount levels by margin. Get Make an Offer on the store.

Compatibility and exceptions

WooCommerce 10.1 to 11.2, WordPress 6.7 or newer, PHP 7.4 to 8.3, HPOS, Cart and Checkout blocks, Store API, block and classic themes. Grouped and external products never get the button. The button text is yours to change, and themes such as Hearth, Gloss and Mono style it to match. GDPR export and erase tools are included; what your privacy notice must say is for your adviser.

Choosing your thresholds

There is no universal right number. It depends on your margin, so work from cost rather than from the list price.

• Set the hidden minimum at the lowest price you would happily sell for, including shipping and payment fees.
• Set auto-decline a little below the level you would ever consider. Below that, your time is the cost.
• Keep a gap between the two, so offers worth a conversation reach you.
• Use the counter-offer as an anchor: halfway is a common starting point, and you can then hold firm.
• Keep the buying window short. 48 hours is enough to decide and creates a natural deadline.

Decide also how sale items behave. Percentages compare with the current price, sale price included, so an offer at 90% on a discounted item is 90% of the sale price.

Watch the statistics after a month. If almost every offer is accepted, your minimum may be too low or your list price too high. If few are, the button may be raising expectations you do not meet. Our settings guide goes through this in more detail.