Let customers make an offer in PrestaShop.

Adding price negotiation to PrestaShop

A visitor who finds a price too high has no way to say so in PrestaShop. They leave, or they e-mail you, and you create a voucher or a specific price by hand.

Make an Offer adds a button on the product page where visitors propose a price per item. You answer in a click, or let rules answer for you. The clever part is how the price reaches the cart: it uses PrestaShop’s own cart-specific prices, so the product page, cart, checkout, orders, invoices and e-mails all show the agreed price without any override.

From offer to order

1. The form takes price per item, quantity and a message. Guests add a name and e-mail and give consent.
2. If a rule decides, the answer is instant. Otherwise the customer gets an e-mail at every step.
3. You work in Orders, Offers, with counters and filters. Accept, counter-offer, decline or send a message.
4. The offer page has the full history, and the customer can accept or decline your counter-offer, or make a new offer.
5. Add to cart at the agreed price applies it only in that customer’s cart, for the offered quantity and combination, once.

The reserved price is removed when the offer expires. My offers sits in the customer account.

Settings and defaults

Each value is looked up on its own: product rule, then the nearest category rule, then the settings. A hidden minimum price per product replaces the accept-from percentage for that product, and it is never shown.

Limits: five open offers per customer, three per customer and product in 30 days, five guest offers per connection per hour, and a honeypot. IP addresses are never stored, only a keyed hash for the hourly limit. Closed offers with personal data are anonymized after 365 days, and the official GDPR module is supported.

Deadlines are checked whenever an offer page or the list is opened. For e-mails exactly on time, call the cron address hourly; it needs its secret token.

Offer module, vouchers or specific prices?

For the occasional request, a voucher works. Once offers repeat, one list and automatic rules save real time. Abandoned Cart Recovery runs next to it, and the settings guide covers discount levels. Hearth, Volt and Kite store kits include it on the packages page. Get Make an Offer on the store.

Setting thresholds

Auto-decline is empty by default here, so every offer reaches you until you set one. Start by reviewing your first 20 offers by hand, which shows what shoppers really propose. Then set accept and decline levels from your margin, and use a hidden minimum on high-value items.

Make sure offers reach you. Set the staff e-mail, and answer within a day or two, as an open offer is a shopper waiting. If a 72-hour buying window is too long for fast-moving stock, shorten it.

Compatibility

One package for 8.2 and 9.x, Classic and Hummingbird, including the 9.2 one-page checkout. The back office uses PrestaShop’s Symfony grid. It works next to Sell by Weight & Length and Product Personalizer.

Where offers work best

Offers suit high-value items, unique or used pieces, end-of-line stock and bulk quantities. They suit low-margin everyday goods less well, because answering takes time. Use category rules to switch offers on only where they make sense, or set All products by default to No and choose the categories you want.

Decide also what to do about discounted items. The percentages compare with the current price, so an offer on a sale item starts from the sale price. The hourly guest limit and the honeypot keep spam away from your inbox, so you can leave guest offers on and only close them if abuse appears.